Welcome to Heriot-Watt University Dubai
Congratulations and welcome to Heriot-Watt University! Before you arrive, complete the steps below to avoid common issues and delays for international students. If you have any questions, contact us and we’ll be happy to help!
Complete Your Pre-Arrival Checklist
We have a team of dedicated personal advisors who make sure that all your questions are answered and ensure that you have a smooth transition to the university.
Before you start on any of the steps, contact your local personal advisor. Simply select your region of the world below, and send your advisor an email, Skype, WhatsApp, or WeChat message. We look forward to meeting you very soon!
Africa
China
Latin America
Middle East
North America
North Asia
Russia / Central Asia / Eastern Europe
South Asia
Southeast Asia
UK and Western Europe
Ngoc Hoang (Vietnam)
+84 382 027 922
Whatsapp: +84 382 027 922
Skype: live:bichngoc.ufm
Email Ngoc Hoang
Sakshi Bhatia (India)
+91-995-351-0160
Whatsapp: +91-995-351-0160
Skype: arorasakshi187
Email Sakshi Bhatia
If you haven’t already, be sure to complete your application for a student visa.
To secure your accommodation and plan your arrival, please visit the Heriot-Watt University Dubai website: https://www.hw.ac.uk/dubai/campus/accommodation.htm
For all application and payment deadlines, as well as move-in and program start dates, please visit our Important Dates page. Please note that late arrivals are not allowed for the Advanced Direct Entry Program. Students must arrive by the program start date. We look forward to meeting you in person!
Haven’t booked your travel arrangements yet? Check out our exclusive discounts for student flights and read about city transport options.
Making your payment in full four weeks before you arrive will help avoid delays with enrollment.
Flywire by Peer Transfer: Please visit the Heriot-Watt University Dubai flywire portal to complete the transfer process. Please note than you cannot use a US Credit card (we are currently not processing US credit cards on Flywire).
- Enrollment is the process of formally joining the university and becoming a Heriot-Watt student. You agree to abide by the rules of the university and to pay any fees, and we ask you to confirm that we have your correct details.
- To complete enrollment, you are required to log in to university Student Portal, myHWU Student Portal, using your HW username. Please follow the steps below to set up your username/password.
- You will need your Heriot Watt username to set up your password. By clicking on the link to set up your password, you accept the university’s IT and Communications Acceptable Use Policy.
- Set up your password. (Note: see the guidance on creating a password.)
- You are then required to set up Multi-Factor Authentication. You may have used a similar system to access online banking or a personal email account.
- Please proceed to complete enrollment via myHWU Student Portal, Academic Record & Self Service tile.
- Enrolling online involves checking and updating your personal details, checking your program and fees, and agreeing to our terms and conditions.
- You must also upload a photograph for your student identity card. This should be a clearly identifiable passport-style photograph.
- You can visit the IT Essentials webpage to find out what is available to you.
- Please refer to the HWU Student Account Guide for more details.
To login to Heriot-Watt online services you will need to use your Heriot-Watt username and the password you create.
Please note you can only enroll online once you have an unconditional offer.
- You may access your class timetable once you have performed your enrollment.
Please take note of the following:
- For tutorial classes, you will be notified on your tutorial grouping either via email or by your lecturer during the first week of your classes.
- Please refer to the Timetable Guide and the Timetable website for more details.
Induction takes place during Welcome Week. Induction is an organized program of welcome and introductory activities you will participate in as a new student joining a particular program of study. Once you enroll, you will have access to the induction site for your subject on Canvas, our Virtual Learning Environment (VLE) (see below). You need to make sure you participate in all of your induction program.
Induction is your opportunity to –
- Meet your lecturers
- Find out about the program
- Find out about the resources and support available to you for study
- Ask any questions
- Meet the students you will be studying with
After you enroll, you log in and go to your subject induction site on Canvas where you will find details of your induction program including times, venues, and activities. Your induction site will also give you access to a range of resources and information about the university and your program.
Click on your school below to find your induction schedule –
Degree Entry Program
School of Energy, Geoscience Infrastructure and Society
School of Engineering and Physical Sciences
School of Mathematics and Computer Sciences
School of Social Sciences
School of Textile and Design
Share your travel plans with us so we can prepare for your arrival! Please note students should seek their own transportation from the airport to their accommodations.
Read more about banking, grocery shopping, leisure, and more on Heriot-Watt’s website.
Center for Academic Success
A website with access to virtual tutors, career advisors, and online resources to help you throughout your university studies
Getting ready to study abroad can be challenging! Would you like some help with that? Shorelight’s Center for Academic Success (CAS) has many free resources for you! For example, you can watch a quick webinar on Culture Shock and Mental Health, or take a short eLearning course on Obtaining Your Visa, Understanding Health Insurance, Major & Career Exploration, and so much more.
If you wish you could just ask a real person a question, you can also use the Live Chat button to reach one of our highly-trained support staff, or you can schedule a Zoom session with one of our friendly Student Success Coaches, Professional Tutors, or Career Services staff—all of whom are experts at helping international students with anything from pre-arrival support and campus life to academic subject areas and career guidance.
Don’t wait to activate your free account at CAS—you are eligible as soon as you pay your university deposit.
How to register:
- Click here or scan the QR code to find our Home page.
- Click the orange “Sign up now” button to request access.
- On the signup form, type your given name and family name as you are registered at your university.
- Type any email address that your university has on file for you (it can be a personal or university email).
- Create a password with at least one special character and 6-50 characters total.
- Type your password again. Write it down or save it in your browser.
- Type the full name of your university, not the abbreviation. Your status must be checked.
- Check the first box to accept the Terms & Conditions (feel free to read those first).
- Check the last box if you wish to receive emails from us.
- Click the large orange button that says, “Start your learning journey.”
After you register:
- After self-registering, you’ll receive an email within two business days to let you know that your account is approved (or if not, how to fix the problem). Just follow the link to log in!
- Check your spam folder if you don’t see our email within two days—or just return to the Home page linked above to try logging in with your email and password. If you encounter any trouble, just use the Live Chat button at the bottom of our Home page.
If you were pre-registered:
- Some students may be admin-registered at the request of their university to save you the trouble of signing up.
- If you get an email from Shorelight’s Center for Academic Success saying that your account has been created, just follow the link to complete your registration. You only need to create your password and check the boxes (Steps 5-10 above).
- If you are told that you were admin-registered, but you can’t find our welcome email, just go to our Home page, click “Sign up now” and complete Steps 3-10. If you can’t guess the right email or how your name was entered, use our LiveChat to get help.